Privacy Policy

Last Updated: January 2026

1. Information We Collect

To deliver secure gaming services, process real-time UPI payouts, and prevent unauthorized account access, Tashan Win collects limited user information:

• Contact & Identification Data: Your 10-digit mobile telephone number used for account registration, SMS OTP two-factor verification, and password recovery.
• Financial & Transaction Logs: Deposit records, payment receipts, 12-digit UTR numbers, withdrawal request timestamps, withdrawal amounts, and linked beneficiary UPI IDs or bank account numbers.
• Gameplay History: Round participation logs, game room preferences (Win Go, Slots, Aviator), winning records, and bonus rebate history.
• Device & Network Diagnostics: Unique hardware identifiers (IMEI/Android ID hash), device model, operating system build, browser user-agent, and IP address for anti-fraud device checks.

2. Purpose & Legal Basis for Processing

We process player information strictly for lawful operational and safety purposes:

• To establish, authenticate, and administer your player account.
• To execute deposit settlements and deliver speedy withdrawals to your designated bank account.
• To detect and eliminate illicit behaviors including multi-accounting, syndicate betting, and automated bot injections.
• To distribute promotional bonus notifications, attendance rewards, and security alerts.
• To comply with applicable regional anti-money laundering (AML) and financial reporting regulations.

3. Zero Storage of Sensitive Payment Credentials

Your financial peace of mind is paramount. Tashan Win never requests, accesses, or stores your private UPI PIN, ATM PIN, debit/credit card CVV, or internet banking passwords.

All payment transfers occur directly within your trusted external UPI application (PhonePe, Google Pay, Paytm) or verified commercial banking apps and websites through encrypted NPCI-compliant payment channels.

4. Device Fingerprinting & Anti-Fraud Monitoring

To maintain game fairness and protect the community from malicious actors, our security algorithms analyze anonymous device fingerprinting signals. This helps verify that individual devices are not orchestrating coordinated multi-account bot operations or abusing promotional gift code bonuses.

5. Data Security & Cryptographic Standards

We employ enterprise-grade 256-bit TLS/SSL encryption across all data pathways connecting your mobile phone, the APK, and our centralized servers:

• All account passwords are encrypted using salted one-way cryptographic hashing before storage.
• Access to internal databases is restricted to authorized security engineers under strict confidentiality agreements.
• Routine vulnerability assessments and penetration tests are conducted to protect against unauthorized data intrusions.

6. Third-Party Service Providers

Tashan Win partners with trusted third-party providers solely to deliver core services:

• Telecom SMS Gateways: Reliable Indian telecom aggregators to transmit one-time OTP verification codes promptly.
• Banking Gateways: Licensed banking rails facilitating automated IMPS transfers for fast cashouts.
• We do not sell, rent, or trade your personal phone number or data to third-party telemarketers or external advertisers under any circumstances.

7. Cookies & Local Storage Policy

Our web client utilizes lightweight browser cookies and HTML5 local storage tokens solely to maintain your authenticated login session and remember your game audio preferences. You may clear your browser cookies at any time; however, clearing cookies will require logging in again with your mobile number and password.

8. Data Retention & Player Rights

We retain account and transaction records for as long as your player profile remains active. Players possess the right to:

• Request a copy of their registered profile details and transaction logs.
• Update inaccurate phone or banking information via verified customer support channels.
• Request permanent account deactivation and data purging, subject to statutory retention obligations for financial audit records.

9. Protection of Minors (Strict 18+ Filter)

Tashan Win is strictly intended for adult individuals aged 18 years and above. We do not knowingly collect personal information from minors. If we discover that an account has been registered by an underage user, the account and associated records are terminated immediately.

10. Contacting the Data Protection Team

For privacy inquiries, account data verification requests, or security feedback, please connect directly with our dedicated support team via the 24/7 in-app live chat or official community channels.